It’s always been true that a happy customer is a repeat customer and that’s reason enough to aim for customer satisfaction because repeat customers often serve as the backbone of any business, especially in service industries such as optometry or dentistry.
Tag Archives | Medical Appointment Reminder
Let a Call Center Solicit the Customer Feedback Your Business Needs
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14 Benefits of a Medical Appointment Reminder Service
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A medical appointment reminder service can help doctor’s offices, physician practices and hospitals to improve employee satisfaction by eliminating administrative burden of patient reminders. Recent studies have concluded that a consistent appointment reminder program dramatically reduces “no-shows.”. Contacting patients prior to an appointment not only reduces no-shows and cancellation rates but also improves patient satisfaction […]
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