Answering Services for Mortgage Brokers
Canada Telephone Answering Services for Mortgage Brokers. One of the biggest, and most important challenges facing a growing mortgage broker business is customer service. To be successful, your mortgage broker business needs to be able to right channel all your customer interactions in a quick and professional manner and show your customers that you care about them.
We Provide 24/7 Live Customer Service that helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity.
How it Works
We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls
are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.
Cititel´s Canada Telephone Answering Services helps your mortgage brokerage business increase revenue, lower costs, provide better customer care and maximize every opportunity.
Focus on Running Your Business
A real person answers your calls with your company name – no “voice-mail-jail” to turn customers off.
Stops interruption of calls and inquiries you don´t have time to deal with.
A fraction of the cost of a salaried receptionist
Operators are trained in courteous, professional phone reception
Automated message deliver to your pager, cell phone, email, or fax machine
Affordable monthly service plans