Legal Answering Services

Legal Answering Services

Cititel Legal Answering Services. Cititel provide answering services and virtual receptionist services for attorneys, law firms, solo practices and lawyers in all Canada and the United States. We work with lawyers and their legal team members who seek professional and reliable virtual receptionists to perform 24/7 answering services including: taking phone calls, making appointments, passing on new client lead information and answering general questions about the services.

Our legal answering services include:

Answering incoming calls
24/7 coverage, including after-hours, nights, weekends and holidays
Access to a team of professionally-trained answering service professionals
Interacting on the phone with prospects and existing clients
Answering general questions about your firm and legal practice
Screening and transferring of calls based on your specific instructions
Routing messages quickly and efficiently, paying special attention to time-sensitive or emergency situations