Call Center Services
Canada Call Center Services.
Successful business owners know that customer satisfaction is the key to profitability. Unfortunately, reports indicate that companies are struggling to provide adequate customer service on a regular basis. According to Forbes Magazine, over 70 percent of consumers ended a business relationship, because they were turned off by a bad customer service experience. Those lost customers cost businesses dearly; in fact, Forbes estimates the total revenue losses at $83 billion in a single year.
As more and more businesses begin to understand the importance of courteous, proficient customer service, they’re turning to professional answering services, which provide large staffs of well-trained call-takers, who are always at the ready.
Cititel offers top-rate facilities and a working environment that promotes efficient, timely customer service. Cititel can keep your business running 24/7/365 days a year. Join a community of growing businesses powered by awesome customer service.