Many businesses have discovered the major benefits that accrue to their business by using a professional Telephone Answering Service and the increased flow of business that can result. Choosing the right service for you can be vital.
Hearing a friendly, professional and knowledgeable voice at the other end of the phone. Never before has that experience been more important to the success of your business. And, sadly, never before has it been so rare.
As we all know you only “get one opportunity to create a first impression”. In a lot of cases, the first contact a potential client experiences is when the pick up the phone to contact your business. If they get through to a voicemail, answering machine or even worse if the phone rings out the first impression is not going to positive.
A recent industry survey discovered that 70% of people do not leave messages on voicemail and answering machines they want to speak to a person. If your phone is answered by a professional Personal Assistant, who knows about your business and products and who deals efficiently with the call the vital first impression is created.
What Are The Benefits?
Using the right Telephone answering Service is very cost effective when compared to hiring a full-time receptionist. With most services you pay for the number of calls you receive. Cost savings of up to 70% are not unusual.
Using right answering Service means that you NEVER EVER Miss an important phone call.
Most answering services provide emergency or contingency cover, which allows you to use their services only when you need them, i.e. Illness cover, maternity leave, power outages etc.
Using an answering service can free you to spend time on your business not in your business meeting customers, selling your product or service with the comfort that you are not missing phone calls.
Using an answering service allows you to turn off your mobile phone when you are in important meetings knowing that it will still be answered.
With Cititel Telephone Answering Service, fast, friendly and focused is exactly what you get from our highly-trained, highly competent telephone answering service operators. We use state-of-the-art technology to ensure consistency, reliability, and security.
Whatever your need, whatever size your business or customer base, Cititel has the skills and experience to help keep your customers satisfied. Your customers demand flexibility, efficiency, and professionalism. That’s why we offer a bespoke call answering service which is tailored to your needs and theirs.
Increase your sales and reach more customers with an answering service. Contact us by email at info@cititel.com, call us at 1.888.923.2533 or request more information online here
