Marketing Tips for Property Management Companies
Property Management Sales Process and Advice
Setting up a successful sales process is an essential part of growing your business. It doesn’t matter how many leads you bring in to your business; if you can’t close them, you’re in trouble. Appreciate the monetary cost of the leads that are coming your way. Just because you got a lot this month, does not guarantee you will get a lot of leads next month. Make sure you are doing everything you can to close each one.
The foundation of a good property management sales practice is to answer every phone call. It doesn’t matter if the person at the other end of the line is a vendor, an owner, or someone else. Act like each call could be a $5,000 phone call, because it just might end up being one. Any individual call can bring business to your business.
Follow up on each lead. Just because you aren’t following up, doesn’t mean your competition isn’t either. Maybe you’ve wondered why other companies are growing and you’re not. One of those reasons could be a lack of follow-up.
When you have a lead on the phone, you need to be curious and ask questions. Engage them in conversation, find out what their problems are, because if they are calling you, they almost certainly have problems. Keep in mind, people taking the time to call you are worried about what is most likely their single biggest investment – a home. You have to convince them why you’re the company best qualified to take care of that investment.
Shared from: http://fourandhalf.com/
Cititel Property Management Answering Service in all Canada and the United States
An efficient, well-handled call can mean the difference between losing a resident and gaining a new one by referral. Cititel is a property management answering service designed to act as an extension of your office, taking the pain out of handling maintenance calls. No more late-night emergency interruptions! Our trained Cititel agents will answer the calls for you, dispatch pre-approved vendors, and log all activity in your database.
Why choose Cititel’s Property Management Answering Service
Our Property Management Answering Service works in a couple of ways for rental properties. First, it gives tenants and employees 24-hour access to the maintenance staff should any problems surface in their building or unit. Secondly, prospective tenants can have access to your sales staff even when the office is closed. People need to know there will always be someone to whom they can reach out. We provide that layer of support.
Why choose Cititel ‘s Property Management Answering Service?
We provide our answering services in all Canada and the United States
We answer and respond to your calls according to your predefined protocols.
We respond to calls 24/7.
We answer and process your calls according to your predefined protocols.
We specialize in time- and mission-critical processing.
We sound so much like you, callers won’t know they’ve reached an outside service.
Our services are tailored to fit your exact needs.
For more information about our answering services, please contact us by email at info@cititel.com, online here or call today: 1.888.923.2533
