Sales calls are the lifeblood of your business. What’s the point in spending money on marketing or any other aspect of your business if you’re not going to make yourself accessible to your clients? Although a lot of business and sales are now done online, there are still plenty of people who prefer to use the phone.
We are our own experts. We also find that before buying any service, our clients prefer to speak to an actual person. Getting just one sale a month through your telephone answering service could mean that it will pay for itself. To ensure your phones are always answered, you can set-up your service so that if you are busy in the office and are unable to answer the phones, the calls automatically get patched to the telephone answering service, who will take a message for you.
Some of the main benefits of an answering service are:
24/7 Availability
Never miss another call, even at busy times
Ensures that calls are answered promptly and efficiently
Call answering, message taking and order placement, even when your business is closed
Guaranteed message delivery
No need for Voicemail
Efficient handling of calls
Efficient handling of after-hour calls
Increase Productivity
More Time to Focus on Your Business
Free up Time for you and your team to generate revenue and grow your Business
Cost Savings. An answering service allows you to be available at all times without having to hire an extra employee to cover your over flow calls, after hours calls, holiday calls, lunch time calls and more.
How a Telephone Answering Service Works
We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.
Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Request more information.
Focus on Running Your Business
A real person answers your calls with your company name – no “voice-mail-jail” to turn customers off.
Stops interruption of calls and inquiries you don´t have time to deal with.
A fraction of the cost of a salaried receptionist
Operators are trained in courteous, professional phone reception
Automated message deliver to your pager, cell phone, email, or fax machine
Affordable monthly service plans
For more information about our telephone answering service, call us to: 1.888.923.2533, send us an email to info@cititel.com or request a quote online here
