When patients call their doctor’s office, it’s because they have a medical problem that needs to be dealt with. They don’t want to deal with a harried receptionist who may be trying to deal with in-office patience or worse, be put on hold for an extended period of time. Research has shown that being stuck on hold is one of the top reasons given for patient dissatisfaction.
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RSS feed for this sectionHow Health Care Call Centers Improve Patient Satisfaction
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Social Media Marketing Tips for the Medical and Health Industry
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Today is the third installment of our industry-specific blog series on marketing tips, and we’re going to share some simple social-focused ideas that medical and health-related businesses can utilize. Yes, there are other ways medical businesses can capitalize on marketing beyond online and social media, but because there are so many great ideas in social […]
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Ten things to consider when starting a medical practice
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So you decided to take the plunge and start your own medical practice. You’re in the minority these days. Most new graduates look to join an existing practice. But if you are an individualist, who wants to see your vision come to fruition, it can be a bit like running a marathon: hard work, but […]
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