Benefits of an answering service: Saves You Money On Hiring a Receptionist

Hiring a Receptionist can be expensive for a small business, and you probably don’t have enough incoming calls to justify paying someone to handle them full-time. Even if you get members of your existing team to take calls, this will draw them away from their other tasks, effectively costing you money. Telephone answering services represent a huge saving in comparison to handling your calls in-house. Not only do you avoid having to pay a salary, you also save on the costs associated with having someone in the office. As well as this, many small business teams work remotely, and telephone answering services are a great way to organize and manage a remote team.

Cititel is one of the leading Canadian companies, that provides Telephone Answering and Messaging Services throughout all Canada. Cititel promptly answers all your incoming calls with a real person, 24 hours a day, 7 days a week! You can use us as you need, call forwarding to us anytime, including after hours, after so many rings, or when your phones are busy. We´ll help you respond faster to your customer´s needs and give you a professionalism that sows customers you care and are available to the around the clock.

How it Works

We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.

Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Request more information.

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