5 Benefits of an Answering Service for Attorneys & Law Firms. First things first. An answering service is NOT an answering machine, or voicemail service. An answering service is a professional service that receives and answers your calls, 24 hours a day, seven days a week by live operators.
Some of the benefits that an answering service offer lawyers, attorneys and law firms are:
Never Miss a Call
With an answering service you are far less likely to miss calls from clients.
Customers can contact you anytime
With an answering service, a customer can contact you at any point, day or night. This means whether you’re in court, with clients, or taking some well-deserved time off – your clients will still receive world class service.
An answering service can answer basic questions to your clients
An Answering Service can answer basic questions for potential clients on behalf of the law firm that are quick and simple, preventing interruption to more important business matters.
Be more productive
An answering service can help you be more productive with less interruptions. When you’re most busy, the ringing phone can become a distraction, and, unlike a cell phone, you can’t just turn it off.
An Answering Service can help you retain more customers
An answering service can help you to retain more customers. Everyday, people lose business due to a gap in communication. People tend to get frustrated if they can’t speak to a human or have to leave a voicemail.
To learn more about how our virtual receptionist services can help your business growth and succeed, call today: 1.888.923.2533, send us an email to info@cititel.com or online here
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