In Business, the first impression is the last impression and customer care is everything. As an accountant, making the right first impression with customers is a vital ingredient in your success. From the moment a potential client contacts your company, they need to be met with courteous, professional service.
Research shows that 67% of customers will hang up the phone out of frustration if they can’t reach a real person. Every one of those missed calls is a missed opportunity for your business. That is why you need a live-agent service that will handle all of your calls.
At Cititel Answering Services it’s our goal to help accountants like you to grow their businesses and be successful. No matter what your budget or needs are, our professional answering service offers multiple options to serve your accounting business.
Some of the benefits that an answering service offer accountants are:
• Immediate Response
• Never Miss a Sales Call Again
• Saves You Money on Hiring a Receptionist
• Call Answering, Message Taking and Order Placement
• Free Up Time for Your Team to Generate Revenue and Grow Your Business
• Book Appointments and Manage Your Calendar
How it Works
Cititel promptly answers all your incoming calls with a real person, 24 hours a day. 7 days a week! You can use us as you need, call forwarding to us anytime, including after hours, after so many rings, or when your phones are busy. We’ll help you respond faster to your customer’s needs and give you a professionalism that shows customers you care and are available to them around the clock.
Our highly trained and professional representatives will be an extension of your office at a fraction of the cost of hiring full time staff. Our services are fully customized to meet your unique and ever-changing needs.
For more information, please call 1.888.923.2533, send us an email to info@cititel.com or online here
