Answering Service Frequently Asked Questions

What is an answering service?

An answering service is a company that serves business customer queries. This is done optimally and usually 24/7. With an answering service, every client receives a personalized phone number that rings directly into its individual account. Businesses can forward their in-house lines to the answering service or advertise the phone number to customers as a direct line of contact. Professional call takers are carefully trained according to each client’s needs. They’re dedicated to learning the ins and outs of each specific business, so they can provide tailored service to each and every caller.