A telephone answering service makes easy call answering, message taking and order placement
A telephone answering service makes it easy for customers to contact your business, and this can mean the difference between capturing new clients and losing them to one of your competitors. Even When Your Business is Closed a telephone answering service can be on hand all day, every day. This means that even outside of office hours, your business has a real person manning the phones, ready to deal with enquiries and provide any other aspects of customer service required.
How an Answering Service Works
We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.
Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Request more information.
Focus on Running Your Business
A real person answers your calls with your company name – no “voice-mail-jail” to turn customers off.
Stops interruption of calls and inquiries you don´t have time to deal with.
A fraction of the cost of a salaried receptionist
Operators are trained in courteous, professional phone reception
Automated message deliver to your pager, cell phone, email, or fax machine
Affordable monthly service plans