Free Up Time for Your Team to Generate Revenue and Grow Your Business

Free Up Time for Your Team to Generate Revenue and Grow Your Business


A telephone answering service makes it easy for customers to contact your business, and this can mean the difference between capturing new clients and losing them to one of your competitors. Crucially, it also allows you to concentrate on other aspects of your business whilst ensuring that no potential customers are neglected.

One of the main benefits of an answering service is that Free Up Time for Your Team to Generate Revenue and Grow Your Business. Even during office hours, dealing with the flow of inbound calls can be extremely time-consuming and distracting. It’s no good hiring great staff to improve and grow your business if they are going to be glued to their phone all day answering mundane enquiries. As well as this, a telephone answering service filters and forwards calls, so that you can screen calls during busy periods or times when you need to focus on working without distractions. Without picking up the phone, you can find out whether the call is from an important client or from someone trying to sell you a photocopier. A phone answering service can handle many of the day-to-day enquiries, allowing you and your team to concentrate on growing your business.

How it Works

We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.

Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Request more information.

Focus on Running Your Business

A real person answers your calls with your company name – no “voice-mail-jail” to turn customers off.
Stops interruption of calls and inquiries you don´t have time to deal with.
A fraction of the cost of a salaried receptionist
Operators are trained in courteous, professional phone reception
Automated message deliver to your pager, cell phone, email, or fax machine
Affordable monthly service plans

For more information about our telephone answering service, call us to: 1.888.923.2533, send us an email to or request a quote online here