Good tenants are a commodity. As a Residential Property Manager, it’s essential to maintain a pleasant yet professional relationship with your tenants, avoiding tenant complaints when possible. Tenant turnover creates expenses like costs to advertise the vacancy and repairs for previous tenant damage. When you have ideal tenants, there are several things that can be […]
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RSS feed for this section5 Top Tips for Happier Tenants as a Residential Property Manager
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5 advantages of live answering services for property management companies
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Management companies, oversee operations and financial matters to managing staff and maintenance needs. Cititel can help you maintain and manage your responsibilities through value-added services and excellent communications. Whether you need to answer calls about rental availability, to collect rent payment, to handle emergencies, or to take care of general maintenance requests, we can help. […]
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How a 24/7 Answering Service Can Aid in Resident Retention
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Having a 24/7 answering service is like having a strong bench in hockey, or any other sport. When a property is suddenly thrust into an emergency response situation, the technology is a valuable asset that helps a community navigate sometimes stressful situations. My neighbor, Joe, an avid hockey fan, will forever remember the night that […]
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Do You Need a Property Management Company Answering Service?
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Do You Need a Property Management Company Answering Service? Cititel, offer property management companies the custom virtual receptionist services they need to succeed in today’s marketplace. Cititel Answering Services ensures your property management company is open for business, even after hours. Our professionally trained live agents can answer your calls 24/7/365. Five Ways a 24/7 […]
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Manage Your Reputation
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Marketing Tips for Property Management Companies Manage Your Reputation OK, let’s say all of your marketing efforts are paying off, and people are finding you online. The next thing people look at is your online reputation. According to BrightLocal, star rating is the #1 factor used by consumers to judge a business. You need to […]
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You Have a Property Management Website, What’s Next?
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Marketing Tips for Property Management Companies Nowadays, it’s common knowledge that a business needs a website. So, most of the future clients that contact us already have one. However, just because they have a website, doesn’t mean anyone is going there. In the digital age, that’s where property management marketing comes in. How does it […]
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Property Management Sales Process and Advice
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Setting up a successful sales process is an essential part of growing your business. It doesn’t matter how many leads you bring in to your business; if you can’t close them, you’re in trouble. Appreciate the monetary cost of the leads that are coming your way. Just because you got a lot this month, does […]
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You Have a Property Management Website, What’s Next?
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Nowadays, it’s common knowledge that a business needs a website. So, most of the future clients that contact us already have one. However, just because they have a website, doesn’t mean anyone is going there. In the digital age, that’s where property management marketing comes in. How does it work? Start with getting traffic; traffic […]
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How To Build and Maintain a Great Landlord-Tenant Relationship
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Relationships are an important part of life, and perhaps one of the most important involves someone that you may not want to spend time with. No, we’re not talking about that family member, but your landlord! For better or worse, they play a vital role in your happiness and ensure that your home is maintained, […]
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The case for moving to predictive maintenance in Property Management
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Chances are, many facility managers have been running on a preventive maintenance (PM) program for years now and they feel generally comfortable with the results. Routine inspections have caught a decent amount of problems before they were critical, such as cracked belts or worn gears, but operations still suffer from downtime due to other, harder-to-see […]
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