Ad September 29th, 2016

Is an Answering Service Right for Your Medical Practice?

Whether you’re at a large hospital or an independent practice, handling calls from patients can be difficult. After all, a high volume of medical calls comes with a variety of stresses, such as:

Patient satisfaction negatively affecting the brand image of your practice
Not being able to deliver a consistently exceptional customer service
Spending too much time on the phone instead of with patients
Multitasking to manage other responsibilities while on the phone

Our medical answering ensure a seamless extension of the physician practice, answering every call as you would, before or after office hours and on holidays.

Whether your practice is sizable and established or small and brand new, Cititel answering service provide customized solutions for your medical office.

We will assist your patients in scheduling, canceling and confirming appointments, providing answers to frequently asked questions and giving directions to your location. In case of emergency, we can patch/dispatch calls directly to your on-call doctor who will be connected with the caller immediately.

No Risk. No Credit Card Required. No obligation. Call today: 1.888.923.2533, send us an email to info@cititel.com or visit our website at: http://www.cititel.com