Vancouver Answering Service and Call Center
A 24/7 answering message service is an important extension of your business and can help you increase sales by reaching more customers.
Statistics show that fully 80 percent of callers won’t leave a message when they’re sent to voice mail because they don’t think their message will be heard. What’s more, 99 percent of those hanging up on voice mail will never call back, meaning you’re losing money to your competition.
Having to go through multiple menu options can be frustrating and a potential customer may simply hang up. When a real person answers the phone, your customer will immediately feel that their call is important to you. From a customer service standpoint, a live person answering the phone is easier for your customers and much more reassuring to them that they can have questions answered right away, leave a message that they know will be passed on or schedule an appointment on the spot.
Answering Service Benefits
CItitel can provide your business with many benefits including:
- Phones being answered quickly
- Important calls won’t be missed
- You can give specific instructions to our operators
- Operators can schedule appointments and call to confirm appointments
How Vancouver Answering Service Works
When a customer dials your number, a live operator answers the phone according to your instructions. The operator collects the caller’s information, takes the message and logs the information into our system. Then the message is delivered to you. It’s that simple and efficient.
Find out more by requesting more information using the form below.
