Cybersecurity Must Practices for Commercial Buildings

TO BETTER ENSURE A SECURE FACILITY, implement the following basic guidelines: Communication Talk to staff, owners, vendors and tenants about cybersecurity. Remember that “we never thought about this” has not proven to be an effective legal defense in big liability cases. Document your cybersecurity plan and make sure it gets on the desk of everyone […]

Read full story Comments are closed

Cybersecurity in Commercial Properties

Cybersecurity in Commercial Properties Requires a Proactive Approach. A few months ago, in an event that never made the news, hackers staged a cyberattack on a prominent office building in a major U.S. market. Their means of access was as easy as it was ironic—through the security camera system. Networked with each other over the […]

Read full story Comments are closed

Managing your customer relationships

When running a high-growth business you could well find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. But even when rapid growth places additional strain on the product or services you deliver, it is essential to remain aware of the importance […]

Read full story Comments are closed

10 Tips On How to Make Customers Feel Good

There is currently a TV ad for a major telecom company. After the saleswomen describes the benefits of the product to her customer, he responds, “I appreciate that you appreciate me as a customer.” She responds, “Well, we appreciate that you appreciate that we appreciate you.” They continue going back and forth describing how much […]

Read full story Comments are closed

7 ways to show customers you really care

You can have the most efficient experience in the industry, but if customers don’t feel like you care about them, they won’t stay loyal. Here’s how the people who interact with customers can consistently show they care. Most organizations find it’s easier to teach employees the “hard skills” they need to do the job well […]

Read full story Comments are closed