Our Canada Answering Services
Canada Answering Services. Owners and managers of business–large or small–often struggle serving their clients while trying to grow their business. They know that presenting a professional appearance and answering phones is a necessary part of growing the organization. Yet, they also understand how those hours could be spent serving clients. A virtual receptionist offers all the benefits enjoyed by large organizations for a fraction of the cost of employing staff internally.
Cititel Virtual Receptionist services can schedule appointments, provide live-voice customer assistance, perform soft sell services, order taking and deliver messages every day, around the clock. Call-handling protocols can be customized to meet your unique business needs and we can even identify and escalate calls that warrant immediate attention. A team of highly trained customer experience experts is dedicated to delivering sensitive, professional, live customer assistance as an extension of your brand.
Successful business owners know that customer satisfaction is the key to profitability. Unfortunately, reports indicate that companies are struggling to provide adequate customer service on a regular basis. Cititel offers top-rate facilities and a working environment that promotes efficient, timely customer service. Cititel can keep your business running 24/7/365 days a year. Join a community of growing businesses powered by awesome customer service.
A 24/7/365 Emergency Response Answering Services. In a crisis, you need help, fast. At Cititel, our Emergency Response Services are ready when you need them most, with emergency communication, crisis management and assistance from our experienced emergency professionals. We offer live operator assistance 24-hours a day /7 days a week /365 days a year by a highly trained and experienced staff of emergency mitigation.